Job: Network Technician - Full time - Benefits Eligible

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Posted: 12/15/2017

Job Status: Full Time

Job Reference #: 104917

Job Description

Network Technician

Job Category:
Information Systems/Technology

Department:
Information Services

Facility:
Main Campus - Serra Mesa

Schedule:
Full time - Benefits Eligible

Shift:
Days

Hours:
8:00 a.m. - 5:00 p.m.

Req Number:
50030

Job Details:
JOB SUMMARY:

Under the general supervision of the Manager, Network Support Services and Lead Network Engineer and in collaboration with IT Department Management, technical Enterprise Architect and Information Security Office, provides support and maintenance for a large enterprise LAN and WAN to achieve 24x7, high availability for business critical voice, video and data services. Identify and troubleshoot network issues at various layers of the OSI model, reports issues and resolutions to IT management. Configuration and administration of network hardware and software that includes but is not limited to routers, switches, voice and video gateways, VoIP servers, load balancers, monitoring tools and firewalls. Reviews network performance and trending tools to ensure optimal network activity. Interfaces with customers and provides training, solutions and resolution for their network issues.

MINIMUM QUALIFICATIONS:

Associate's Degree or 4 years of work experience

4 years of experience

Familiarity and Experience with Cisco LAN and WAN hardware, Cisco IOS

Knowledge of data copper (Cat5/5E/6) and fiber optic cabling standards

Familiarity and experience with voice over IP (VoIP) technologies

Familiarity and experience with Ethernet protocols and topologies

Must be able to participate in an on-call rotation

PREFERRED QUALIFICATIONS:

Bachelor's Degree

6 years of experience

CCNA Route/Switch (P)

CCNA Voice (P)




EEO/AA/Minorities/Females/Disabled/Veterans

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