Job: Patient Access Rep II - Bilingual English/Spanish - Full time - Benefits Eligible

This posting has expired and is no longer available.

Job Description

Patient Access Rep II - Bilingual English/Spanish

Job Category:
Administrative / Clerical

Department:
Amb Access-Ctrl Scheduling

Facility:
Copley Drive - Kearny Mesa

Schedule:
Full time - Benefits Eligible

Shift:
Days

Hours:
8:00 a.m. - 5:00 p.m.

Req Number:
49325.3

Job Details:

Due to the needs of the department, bilingual English / Spanish is required for this position.

JOB SUMMARY:


Under general supervision, the Patient Access Representative is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration, scheduling and/or obtaining authorizations for inpatient, outpatient and/or diagnostic services in a team environment. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High School diploma, GED, or Foreign equivalent

One year of experience OR Bachelor's Degree in Business Administration or related field with no prior experience OR Graduate from Technical Training School in a related field of study with no prior experience

PREFERRED QUALIFICATIONS:

Bachelor's Degree

Bilingual English/Spanish

Medical Appointment Scheduling Experience


Medical Insurance Verification Experience

Inbound Call Center Experience

Ability to handled customer demands while using customer service skills to manage the call as appropriate

Experience with EPIC EMR systems

Experience with collecting co-payments and/or cash collections




EEO/AA/Minorities/Females/Disabled/Veterans