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Manager, Medical Practice Foundation- Allergy & Asthma Medical Group

San Diego, California

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Overview

The Patient Access Representative (PAR) is the first person to interact with a patient family. Whether onsite in a clinic, or in the Central Scheduling call center, the PAR provides exceptional customer service, getting the patient registered and scheduled, verifying insurance and seeking authorizations for treatment. When onsite, the PAR checks in the patient when they arrive and completes all necessary paperwork and signatures. The Patient Access Rep should be kind and compassionate, helping a concerned family feel comfortable.

The patient experience is what brings families back to Rady Children's. The Patient Access Representative is a big part of this, providing a familiar face and reducing stress for children and parents. The right Patient Access Rep can bring positive energy to a stressful situation, whether on the phone, in a clinic, or in the hospital.

  • Full-time,
    Part-Time
    & Per diem
  • Level:
    Entry-level
    & Mid-level

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Culture

  • Consistently excellent in providing the highest level of care for our patients
  • Committed to ensuring that our Patient Access Representatives receive training, support, rewards and career advancement opportunities

Career Path

Rady Children’s Hospital offers many career paths to support your immediate and future success.

  • Patient Access Representative III
  • Financial Counselor
  • Patient Access Trainer
  • Template Optimization Specialist
  • Supervisor, Patient Access
  • Manager, Patient Access

Success Profile

What makes a successful Patient Access Representative at Rady Children’s Hospital? Check out the traits we’re looking for and see if you have the right mix.

  • Compassionate
  • Detail-oriented
  • Flexible
  • Personable
  • Positive
  • Team Player

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Total Rewards

We offer a robust Total Rewards Package in order to help our employees achieve and maintain overall physical, emotional and financial well-being for themselves and their families

  • Health Plan

    Medical, Dental, Vision, FSA, Employee Assistance Program

  • 403(b) Retirement Plan

    100% employer match up to 3% of your salary

  • Tuition Reimbursement

    Up to $2,000 per year, paid time off for seminars

  • Professional Development

    Tuition discount at National University

  • Compensation

    Annual merit increases, longevity increases, success sharing, paid leave cash-out program

  • Awards & Recognition

    Annual Team Rady event, milestone awards, CARES recognition

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Responsibilities

Job ID 10384 Date posted 10/19/2022 Schedule Full-Time Shift Day Department Allergy and Asthma Medical Grp; Patient Access; Medical Assistant

Seeking a strong, hard working, motivated leader/manager to oversee the Ambulatory Allergy Clinics on the Rady Main Campus and the Ruffin Road Satellite.  Candidate must have prior experience in leading teams of varying disciplines, and managing clinical operations.  Candidate must also have the ability to interface collaboratively and effectively with staff, physicians, and other hospital departments to achieve smooth clinic operations/optimization, and mobilize/improve hopsital initiatives, program development, and Ambulatory Clinic/Medical Practice Foundation goals. 

JOB SUMMARY:

Under the general direction of the MPF Director, this position is assigned managerial responsibility for the coordination and operation of all aspects of a specialty practice(s). Oversee day-to-day operations of administrative, research, and clinical staff, assisting in improving physicians satisfaction by providing exceptional and positive communications, patient care, and improved revenue. Monitors and manages staffing needs and patient volume. Develops site(s) business strategies and represents the hospital and ambulatory services internally and externally to ensure that quality services are available to all children.

MINIMUM QUALIFICATIONS:

Bachelor's Degree

Five years of experience

PREFERRED QUALIFICATIONS:

Leadership experience in a pediatric specialty/subspecialty practice

Experience with EPIC or EMR systems

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