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Patient Access Rep III - Admitting

San Diego, California

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Overview

The Patient Access Representative (PAR) is the first person to interact with a patient family. Whether onsite in a clinic, or in the Central Scheduling call center, the PAR provides exceptional customer service, getting the patient registered and scheduled, verifying insurance and seeking authorizations for treatment. When onsite, the PAR checks in the patient when they arrive and completes all necessary paperwork and signatures. The Patient Access Rep should be kind and compassionate, helping a concerned family feel comfortable.

The patient experience is what brings families back to Rady Children's. The Patient Access Representative is a big part of this, providing a familiar face and reducing stress for children and parents. The right Patient Access Rep can bring positive energy to a stressful situation, whether on the phone, in a clinic, or in the hospital.

  • Full-time,
    Part-Time
    & Per diem
  • Level:
    Entry-level
    & Mid-level

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Culture

  • Consistently excellent in providing the highest level of care for our patients
  • Committed to ensuring that our Patient Access Representatives receive training, support, rewards and career advancement opportunities

Career Path

Rady Children’s Hospital offers many career paths to support your immediate and future success.

  • Patient Access Representative III
  • Financial Counselor
  • Patient Access Trainer
  • Template Optimization Specialist
  • Supervisor, Patient Access
  • Manager, Patient Access

Success Profile

What makes a successful Patient Access Representative at Rady Children’s Hospital? Check out the traits we’re looking for and see if you have the right mix.

  • Compassionate
  • Detail-oriented
  • Flexible
  • Personable
  • Positive
  • Team Player

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Total Rewards

We offer a robust Total Rewards Package in order to help our employees achieve and maintain overall physical, emotional and financial well-being for themselves and their families

  • Health Plan

    Medical, Dental, Vision, FSA, Employee Assistance Program

  • 403(b) Retirement Plan

    100% employer match up to 3% of your salary

  • Tuition Reimbursement

    Up to $2,000 per year, paid time off for seminars

  • Professional Development

    Tuition discount at National University

  • Compensation

    Annual merit increases, longevity increases, success sharing, paid leave cash-out program

  • Awards & Recognition

    Annual Team Rady event, milestone awards, CARES recognition

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Responsibilities

Job ID 7396 Date posted 11/08/2021 Schedule Part-Time Shift Evening Department Patient Access

POSITION DETAILS:

Schedule: Evenings, 8-hour shifts

FTE: Part-Time, 64 hours per 2 week pay period

Location: Murrieta Campus

JOB SUMMARY:

Under general supervision the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration scheduling and/or acquiring authorizations for patient services in a team environment. In addition the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries as well as supporting various communication needs as required.

SKILLS REQUIRED:
-  Listens well and devotes full attention to patients and medical professionals alike

-  Detailed and caring, as the job involves dealing with people who are critically ill or injured

-  The ability to remain calm, even under the most stressful of situations

-  Communicates well, both orally and in writing

-  The ability to maintain confidentiality

-  Possesses a basic understanding of medical terminology and procedures

-  Resourcefulness

MINIMUM QUALIFICATIONS:

High School Diploma, GED, or Foreign equivalent

Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience

PREFERRED QUALIFICATIONS:

Associate's Degree or Bachelor's Degree in Healthcare Specialty Program

2 years of experience

Experience with EPIC or other EMR systems

Bilingual English/Spanish and/or other languages that meet business needs of the department

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  • Patient Access, San Diego, California, United StatesRemove