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Patient Access Rep III - Psychiatry Resources

San Diego, California
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Job ID 10183 Date posted 04/11/2022 Schedule Full-Time Shift Day Department Psychiatry Resources; Community Service; Social Services

This is a casual position with a renewal date date of 6/30/2023. Bilingual Spanish and English speaker strongly preferred.

POSITION DETAILS:

Schedule: Days, 8-hour shifts

FTE: Full-Time, 80 hours per 2 week pay period

Location: Plaza Campus

JOB SUMMARY:

Under general supervision the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration scheduling and/or acquiring authorizations for patient services in a team environment. In addition the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries as well as supporting various communication needs as required. 

SKILLS REQUIRED:
-  Listens well and devotes full attention to patients and medical professionals alike

-  Detailed and caring, as the job involves dealing with people who are critically ill or injured

-  The ability to remain calm, even under the most stressful of situations

-  Communicates well, both orally and in writing

-  The ability to maintain confidentiality

-  Possesses a basic understanding of medical terminology and procedures

-  Resourcefulness


MINIMUM QUALIFICATIONS:

High School Diploma, GED, or Foreign equivalent

Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience

PREFERRED QUALIFICATIONS:

Associate's Degree or Bachelor's Degree in Healthcare Specialty Program

2 years of experience

Experience with EPIC or other EMR systems

Bilingual English/Spanish and/or other languages that meet business needs of the department

The expected hiring range for this position is $22.00 to $30.26.

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable.  We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector.  The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates.  Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. 

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