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Patient Access Rep III - Radiology

San Diego, California
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Job ID 8052 Date posted 11/17/2021 Schedule Full-Time Shift Rotating Department Radiology

POSITION DETAILS:

Schedule: Rotating, 8-hour shifts

FTE: Full-Time, 80 hours per 2 week pay period

Location: Main Campus

JOB SUMMARY:

Under general supervision the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration scheduling and/or acquiring authorizations for patient services in a team environment. In addition the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries as well as supporting various communication needs as required.

SKILLS REQUIRED:
-  Listens well and devotes full attention to patients and medical professionals alike

-  Detailed and caring, as the job involves dealing with people who are critically ill or injured

-  The ability to remain calm, even under the most stressful of situations

-  Communicates well, both orally and in writing

-  The ability to maintain confidentiality

-  Possesses a basic understanding of medical terminology and procedures

-  Resourcefulness


MINIMUM QUALIFICATIONS:

High School Diploma, GED, or Foreign equivalent

Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience


PREFERRED QUALIFICATIONS:

Associate's Degree or Bachelor's Degree in Healthcare Specialty Program

2 years of experience

Experience with EPIC or other EMR systems

Bilingual English/Spanish and/or other languages that meet business needs of the department

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