Patient Access Rep III - Radiology
San Diego, CaliforniaPOSITION DETAILS:
Schedule: Rotating, 8-hour shifts
FTE: Full-Time, 80 hours per 2 week pay period
Location: Main Campus
JOB SUMMARY:
Under general supervision the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration scheduling and/or acquiring authorizations for patient services in a team environment. In addition the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries as well as supporting various communication needs as required.
SKILLS REQUIRED:
- Listens well and devotes full attention to patients and medical professionals alike
- Detailed and caring, as the job involves dealing with people who are critically ill or injured
- The ability to remain calm, even under the most stressful of situations
- Communicates well, both orally and in writing
- The ability to maintain confidentiality
- Possesses a basic understanding of medical terminology and procedures
- Resourcefulness
MINIMUM QUALIFICATIONS:
High School Diploma, GED, or Foreign equivalent
Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience
PREFERRED QUALIFICATIONS:
Associate's Degree or Bachelor's Degree in Healthcare Specialty Program
2 years of experience
Experience with EPIC or other EMR systems
Bilingual English/Spanish and/or other languages that meet business needs of the department
