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Social Worker (MSW, LCSW or LMFT) - Behavioral Health Urgent Care

San Diego, California

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Overview

The Patient Access Representative (PAR) is the first person to interact with a patient family. Whether onsite in a clinic, or in the Central Scheduling call center, the PAR provides exceptional customer service, getting the patient registered and scheduled, verifying insurance and seeking authorizations for treatment. When onsite, the PAR checks in the patient when they arrive and completes all necessary paperwork and signatures. The Patient Access Rep should be kind and compassionate, helping a concerned family feel comfortable.

The patient experience is what brings families back to Rady Children's. The Patient Access Representative is a big part of this, providing a familiar face and reducing stress for children and parents. The right Patient Access Rep can bring positive energy to a stressful situation, whether on the phone, in a clinic, or in the hospital.

  • Full-time,
    Part-Time
    & Per diem
  • Level:
    Entry-level
    & Mid-level

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Culture

  • Consistently excellent in providing the highest level of care for our patients
  • Committed to ensuring that our Patient Access Representatives receive training, support, rewards and career advancement opportunities

Career Path

Rady Children’s Hospital offers many career paths to support your immediate and future success.

  • Patient Access Representative III
  • Financial Counselor
  • Patient Access Trainer
  • Template Optimization Specialist
  • Supervisor, Patient Access
  • Manager, Patient Access

Success Profile

What makes a successful Patient Access Representative at Rady Children’s Hospital? Check out the traits we’re looking for and see if you have the right mix.

  • Compassionate
  • Detail-oriented
  • Flexible
  • Personable
  • Positive
  • Team Player

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Total Rewards

We offer a robust Total Rewards Package in order to help our employees achieve and maintain overall physical, emotional and financial well-being for themselves and their families

  • Health Plan

    Medical, Dental, Vision, FSA, Employee Assistance Program

  • 403(b) Retirement Plan

    100% employer match up to 3% of your salary

  • Tuition Reimbursement

    Up to $2,000 per year, paid time off for seminars

  • Professional Development

    Tuition discount at National University

  • Compensation

    Annual merit increases, longevity increases, success sharing, paid leave cash-out program

  • Awards & Recognition

    Annual Team Rady event, milestone awards, CARES recognition

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Responsibilities

Job ID 9991 Date posted 08/28/2022 Schedule Full-Time Shift Day Department Behavioral Health Urgent Care; Patient Access

JOB SUMMARY:
The Social Worker I (MSW)/ Social Worker II (LCSW or LMFT) applies principles of Social Work and other behavioral health practices to provide patients and families with assessment, interventions, support, advocacy, and case management as a primary provider and/or as ancillary support to the primary medical provider. In all departments, practices as a member of multi-disciplinary team, in the provision of clinical intervention and support to patients and families. The Social Worker assesses, develops treatment plans, and intervenes to address the needs identified in the assessment and by the Team. Utilizes knowledge of culture, age, and developmental stages to develop treatment plans and provide interventions, either as an independent practitioner or as a member of a clinical team. Also may provide support and debriefing to RCHSD staff following traumatic events. The Social Worker I may provide supervision to Social Work and/or MFTT Interns, at the discretion of the Supervisor and as allowed by the academic institution. The Social Worker II, as assigned, will provide supervision to Interns and unlicensed staff and may also participate in administrative duties, as assigned by the Supervisor.

MINIMUM QUALIFICATIONS:
SOCIAL WORKER I (ACSW, AMFT, APCC)
Master's Degree in Social Work, Counseling, Therapy, or related field
Registration with the State of California as an ACSW or AMFT or APCC, as appropriate
CA Driver's License and Proof of Auto Insurance, if applicable
1 year of experience and/or 1 year pediatric professional experience 
SOCIAL WORKER II (LCSW, LMFT, LPCC)
Master's Degree in Social Work, Counseling, Therapy, or related field
Licensure in the State of California as a Licensed Clinical Social Worker (LCSW), Licensed Marriage & Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC)
CA Driver's License and Proof of Auto Insurance, if applicable
2 years of experience and/or 2 years pediatric professional experience 
PREFERRED QUALIFICATIONS:
3 years of experience (SWI) or 4 years of experience (SWII)
Experience in assessments and treatment of children and adolescents
Experience in trauma, bereavement, chronic illness, catastrophic diagnosis, family violence, child protection, and bio-ethical issues
Experience working in an acute-care hospital setting
Certification in Clinical Supervision in the State of California
Knowledge of evidence-based practices utilized in clinical interventions 

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