Patient Access Representative III (Evenings) - Admitting

San Diego, CA

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Overview

The Patient Access Representative (PAR) is the first person to interact with a patient family. Whether onsite in a clinic, or in the Central Scheduling call center, the PAR provides exceptional customer service, getting the patient registered and scheduled, verifying insurance and seeking authorizations for treatment. When onsite, the PAR checks in the patient when they arrive and completes all necessary paperwork and signatures. The Patient Access Rep should be kind and compassionate, helping a concerned family feel comfortable.

The patient experience is what brings families back to Rady Children's. The Patient Access Representative is a big part of this, providing a familiar face and reducing stress for children and parents. The right Patient Access Rep can bring positive energy to a stressful situation, whether on the phone, in a clinic or in the hospital.

Job Type: Full-time, Part-time & Per diem
Level: Entry-level & Mid-level

Success Profile

What makes a successful Patient Access Representative at Rady Children’s Hospital? Check out the traits we’re looking for and see if you have the right mix.

Compassionate
Detail-oriented
Flexible
Personable
Positive
Team Player

Culture

Consistently excellent in providing the highest level of care for our patients.
Committed to ensuring that our Patient Access Representatives receive training, support, rewards and career advancement opportunities.

Career Path

Rady Children’s Hospital offers many career paths to support your immediate and future success.

Patient Access Representative III
Financial Counselor
Patient Access Trainer

Template Optimization Specialist
Supervisor, Patient Access
Manager, Patient Access

I have been with Rady Children's for 25 years and what I love most is making a child smile and helping the parent feel that their child is in the best hands possible. As a Patient Access Rep, I help families get the services their child needs.
Sandy R, PAR III, Developmental Services

Rewards

We offer a robust Total Rewards Package in order to help our employees achieve and maintain overall physical, emotional and financial well-being for themselves and their families

Health Plan

Medical, Dental, Vision, FSA, Employee Assistance Program
403(b) Retirement Plan

Match that increases with years of service
Tuition Reimbursement

Up to $10,000 per year, paid time off for seminars
Professional Development

Tuition discount at National University
Competitive salaries

Annual merit increases, longevity increases, success sharing, paid leave cash-out program
Awards & Recognition

Milestone awards, CARES recognition

Responsibilities

Job ID: 19076
Date posted: 10/21/2026
Schedule: Part-Time
Shift: Evening
Department: Admitting

JOB SUMMARY:

Under general supervision, the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates, and documents this information by way of: registration, scheduling and/or obtaining authorizations for patient services, in a team environment. In addition, the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries, as well as supporting various communication needs as required. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

H.S. Diploma, GED, or Equivalent

Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience

PREFERRED QUALIFICATIONS

Associate's Degree

2 Years of Experience

Experience with Epic or Other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

The current salary range for this position is $23.10 to $31.77

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.

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