Supervisor, Population Health & Network Quality - Population Health Administration

JOB SUMMARY:

The Supervisor, Population Health & Network Quality is responsible for identifying, implementing and evaluating quality improvement initiatives with a primary focus on Rady Children's Health Network (RCHN) HEDIS/AMP compliance and Enhanced Care Management (ECM) metrics, data, and workflow improvement activities in conjunction with leadership. This role reports to the Mgr.Care Redesign/RCHN Services and provides leadership, analytical insights, and operational management to improve quality performance measures. The Supervisor manages members of the Population Health Department Patient Care Coordinator (PCC) team, to meet the needs of HEDIS care gap closure, ECM support processes, closed loop referrals and other PCC assignments. Additionally, the role supports and performs population health analytics, quality reporting, and stakeholder collaboration to enhance network-wide quality initiatives.

MINIMUM QUALIFICATIONS:

Bachelor's Degree

3 Years of Experience

Experience in data analysis, performance metrics, and process improvement

Strong verbal and written communication skills; ability to interact professionally with diverse groups

Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with Epic, REDCap, Cozeva, SQL, Tableau, or similar reporting tools preferred

Strong project management skills with experience leading cross-functional teams

Deep understanding of NCQA and MCAS HEDIS and AMP standards, and managed care operations

Experience in meeting managed care plan guidelines for Enhanced Care Management performance

Demonstrated commitment to respecting differences and contributing to an inclusive working and learning environment

PREFERRED QUALIFICAITONS:

Master's Degree

The current salary range for this position is $39.51 to $54.33

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.