Quality Program Manager - Heart Institute

JOB SUMMARY:

The Quality Program Manager (QPM), is responsible for the development and advancement of quality improvement and safety initiatives throughout the Heart Institute (HI) in collaboration with leadership, faculty, and staff. The QPM ensures the achievement of the (HI) and organizational goals in quality improvement, patient safety, and accreditation/regulatory compliance through effective working relationships and partnering with leadership in assigned areas. The QPM develops, leads, plans, organizes, and monitors the quality and performance improvement activities for clinical as well as support and/or administrative services while ensuring that these are in concert with both the RCHSD organizational and patient safety/quality improvement plans. Working closely with the VP – Heart Institute, the QPM is responsible for the planning, oversight, and implementation of all continuous quality improvement initiatives and will develop the strategic clinical improvement strategies for the HI by implementing plans to enhance patient care and safety.

The QPM will also identify and establish quality objectives and priorities across the HI and ensure they meet quality standards and are in alignment with the HI strategic plan; Provides recommendations for Medical Director goals to ensure alignment across sub-specialty programs and the HI; Designs and develops data collection, analysis, monitoring, and communicates outcome measures for the HI and acts as a quality expert to the HI data manager and data coordinators; Plans, develops and arranges for quality or safety education for HI faculty and staff to address current gaps in education and training; Designs and provides guidance and educational support to faculty, staff, and leadership on quality improvement methodologies and compliance requirements; Closely collaborates and communicates with the Quality Management department to ensure coordination of work with respect to quality and safety activities.

MINIMUM QUALIFICATIONS:

Bachelor's Degree

3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting

California RN License

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Ability to function independently and as a member of a cohesive team

Ability to build relationships and collaborate in the achievement of mutual goals

Clear and effective communication skills

Understanding of, and ability to apply project management and process improvement principles

Ability to perform as a quality resource representative to medical staff committees as well as interdisciplinary teams

Ability to be flexible in work schedules and coverage of any geographical area of the organization

Ability to prioritize workload

Ability to utilize critical thinking skills, apply sound principles of decision making and problem-solving processes

Analytical skills necessary in order to develop and implement strategic plans and evaluate their effectiveness

Ability to organize an agenda, and lead HI discussions

Ability to multi-task, pay close attention to details, and resolve problems.

Knowledge of regulatory and accreditation agency standards

Proficient in data analysis and reporting tools

3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting

PREFERRED QUALIFICATIONS:

5 Years of Experience

Lean Six Sigma Green or Black Belt, The Model of Improvement, or similar quality improvement certification

The current salary range for this position is $52.95 to $72.81

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.